Mediation is a confidential, facilitative, and voluntary process where parties in dispute, with the assistance of a mediator, can achieve a mutually agreeable resolution.
The mediator is a completely neutral participant whose role is to guide all parties through a structured negotiation process and facilitate the finding of a resolution in a safe, respectful, and flexible manner.
The goal of every mediation is to assist the parties in reaching a mutually agreeable, sustainable solution to their dispute.
2017 Mediation Act defines mediation as ‘a confidential, facilitative and voluntary process in which parties to a dispute, with the assistance of a Mediator, attempt to reach a mutually acceptable agreement to resolve the dispute.’
Mediation is a completely confidential process, so details of your dispute and how you have reached it are completely confidential.
Mediation is a cost and time-effective process. It allows parties in dispute to get straight to the point without lengthy waiting periods or hefty costs.
The Mediation process is centred around the idea of self-determination, in that it enables all parties involved to make decisions and agree on outcomes that they are actively responsible for and happy with.
Mediation is both a fair and neutral process that allows all parties to have equal say in a non-judgmental, secure and confidential environment.
Mediation is flexible in that it enables parties in dispute to establish the terms and conditions of their dispute resolution themselves.
Mediation is a recognised means of Alternative Dispute Resolution that if successful avoids litigation and the uncertainty that that process can bring. Parties are equally in control of the outcome.
A mediation agreement or settlement can be legally binding or not, depending on the terms agreed by the parties in dispute.
If deemed legally binding, the agreement is Mediation gets to the heart of the issues in dispute and, if successful, ensures that both parties win.
We can help you resolve your dispute in a way that keeps you in control